False complaint in order to receive a refund
Question
There is a website from which I ordered products, and I know that if I complain to them about an item that was not 100% the way I wanted, they refund my money. Is it theft to complain to them about products that I do in fact enjoy—perhaps they do not look exactly like in the picture, but they are still in proper condition—and is it theft to complain about things that arrived completely fine? (I do not know whether they are non-Jews or Jews.)
Thank you very much
Answer
Shalom u'vrachah.
If it is the product that was promised, it is forbidden to complain falsely. Even if they are non-Jews.
It is theft.
Answered by
Answers questions at Rav Amram Fried's Beit Horaah
Smicha "Yoreh-Yoreh" (2012), Rav Amram Fried's Beit Horaah
Orach Chaim, Yoreh Deah
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