Concerns About Distribution of Goods

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Question

I organize discounted sales for the needy. Sometimes I limit the purchase quantity for each family, and there are people who violate the rules and take more than the set amount. Is it permissible to point this out to them even if it offends them? Also, sometimes there are people who do not pay the set amount to cover part of the expenses. Is it permissible to ask if they have paid, when it sometimes turns out they indeed have not paid, and it offends them?

Answer

Shalom Rav,

You are permitted to insist on the sales rules, both regarding the quantity of products and the payment of the price, and to demand compliance with them. There is no need to worry that this might offend them.

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