Raising the subscription price contrary to the initial terms
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Question
Hello,
I subscribed to a certain service.
At the time I started the subscription, the service provider promised that the subscription price at the time of joining would remain for each subscriber forever, and even persuaded us to subscribe now before another price increase.
And indeed, for several years now the rate has been going up, but for long‑standing subscribers the price has remained the same — each according to the price at the time of joining.
Now the service provider has announced that the terms have changed and the price will be unified for all subscribers at the current rate, and whoever this does not suit can leave.
May the service provider in fact change the terms at any time contrary to the original promise?
Thank you very much.
Answer
Shalom u'vracha,
He must provide the service at the same price.
However, he may raise the price in accordance with the index, since the value of money is eroding.
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