Damage During Wardrobe Transportation
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Question
A mover-installer broke 2 rails in a wardrobe during transportation. When he came to assemble it, he saw they were broken and said he would buy others and install them within a few days. Currently, there are 2 empty spaces in the wardrobe, and it's impossible to use the standing drawer because the one above it is missing. Two months have passed, and after a month of persistent requests, he claims there is no warranty for the transportation (he did not say this before). He took a standard price that other movers also offered. Is he obligated to buy new ones and repair? It was agreed that he would act according to what Halacha requires of him. (If relevant to the question, the wardrobe, which was very well preserved, arrived chipped and scratched after transportation).
Answer
Shalom and blessings
According to the details you provided, it is clear that the mover is obligated to pay for the damages.
However, as in any dispute between two people, it is necessary to hear the claims of the other party.