Cancellation of Delivery
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Question
We asked a courier to deliver a package to another city the next day, then we canceled the delivery. The courier claimed he is entitled to 20 shekels for the cancellation. Is there any justification for this?
Answer
Hello,
It depends on what is customary in the industry.
Even if it is not customary, he is allowed to charge if he informed in advance that he charges for cancellation.
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