Theft from a Non-Jew - False Report

Hello to the esteemed Rabbi, shlita, I have a somewhat complex question: Is it permissible to order something from non-Jews abroad and after using the product, for example, if it is damaged, to write to them that it arrived broken, etc.? I should note that they are certainly non-Jews, and they will never know that I lied to them. Thank you very much.

Hello, 

Theft from a non-Jew is forbidden, and therefore it is forbidden to falsely report to them in order to unlawfully obtain money from them. 

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