Question about Equipment Rental
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Question
Hello, I am a photographer and I rented a camera stabilizer to my friend. She took it and later called me saying it wasn't working and caused her a lot of problems. She returned it to me, and I checked it, and it worked perfectly without any issues or malfunctions. She claims it's broken, but that can't be since it works perfectly for me. The question is, how much should she pay me, if at all, or should we settle for her paying half?
Answer
Hello
This is a technical question, you can check if it works, and then she should pay the full amount.
It seems that the renter did not know how to use it, and therefore got stuck.
[Perhaps it requires instruction for use, and if so, she has a claim that she was not properly instructed].