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Leaving a Family Daycare Due to Ones – Difficulty with Travel

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Question

I run a family daycare,
and on the form at the beginning of the year there is a commitment for 12 months.
Anyone who leaves due to ones (circumstances beyond their control) is required to give one month’s notice.
On Rosh Chodesh Iyar, one of the parents informed me that they would leave at the beginning of Sivan because the mother is on duty and the distance makes it difficult for her.
They stayed until Rosh Chodesh Sivan and then transferred the child to another, closer kindergarten.
Is this considered ones?

Answer

Shalom u’vracha.

If the mother is the one who usually brings the child, and the distance to your daycare is much greater than the distance to the kindergarten that is close to them, this is considered ones.

However, if it is usually the father who brings the child, or if the difference in travel distance is not substantial, this is not considered ones.

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