Conversation with a Woman | Separating men and women | Ask the Rabbi - SHEILOT.COM

Conversation with a Woman

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Question

Shalom and blessings
I would like to ask about a person who is dealing with an emotional issue that makes things difficult for him throughout the day
As a result of a lack of a mother figure in infancy, he is in regular therapy sessions, but sometimes he needs urgent help and it is helpful to call assistance hotlines. Is it permitted to call and speak with a female operator, even though he benefits from the fact that she is a woman, and does it make a difference if he specifically asks for a woman?

Of course he does not know and is not acquainted with who the operator is.
Thank you very much

Answer

Shalom u-veracha 

Since he derives enjoyment from the fact that he is speaking with a woman, it is forbidden.

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