Writing and Reading Reviews on Businesses
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Question
Is it permissible according to Halacha to write negative reviews and opinions about professionals and businesses that provided me with inappropriate services, or is it considered lashon hara?
Answer
It is necessary to determine whether the service in question was provided as a one-time occurrence, in which case it is forbidden to publish, or if it is provided on a regular basis, in which case it is permissible to publish (if there is no other way to resolve it).
Source
Chafetz Chaim, rule
Comments
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