Comforting Mourners on Shabbat
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Question
Is it permissible to comfort mourners on Shabbat?
Answer
It is permissible to comfort mourners on Shabbat, but the mourners do not sit on the ground or observe any mourning customs. However, there is a mitzvah to approach them on Shabbat, speak with them, and encourage them, saying, "Shabbat is for comfort, and consolation is near." Nevertheless, if it is possible to comfort them on a weekday, it is preferable to do so on a weekday, and one should not postpone the comforting to Shabbat even if it is more convenient on Shabbat.
Source
Shulchan Aruch (Orach Chaim, Siman 287, סעיף א) Mishnah Berurah (s.k. 1; 2; 3; Beur Halacha d"h וכן).
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