Comforting Mourners by Phone
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Question
Is the mitzvah of comforting mourners fulfilled when comforting by phone?
Answer
In comforting mourners, there are two parts: a. Kindness with the living, b. Kindness with the deceased.
When comforting by phone, the part of kindness with the living is present, but the part of kindness with the deceased is absent.
Source
Maimonides, Chapter 14 of the Laws of Mourning; Shulchan Aruch, Yoreh De'ah, Siman 377
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