Technician under Warranty during Chol Hamoed

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Question

Hello, I wanted to ask: under the warranty of my computer, a part broke. It's not essential for the computer's operation, but it needs to be replaced, and they were supposed to come and replace it today before the holiday. Due to circumstances, they didn't come and said they would come during Chol Hamoed. (This is a national company, and I am not paying them as it is under warranty.) Is it permissible for them to do this during Chol Hamoed? Thank you very much.

Answer

Hello,
Try to ask them to come after the holiday. If they do not agree, you are permitted to allow them to work.

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