Difference between 'Shaliach' and 'Gabbai Tzedakah'?

Honorable Rabbi, shlita. I received this response from a charity organization that has been providing general support and during holiday evenings in English for many years. I translated it automatically into Hebrew. "Rabbi Ezra, I have a feeling that you are uncomfortable with the request for names and details about the families. I want to explain and hope you are not angry. There is a Torah scholar with whom we consult regarding the laws and questions arising from our activities in 'Rodef Shalom'. The laws are very complicated and sometimes problematic. We understood that we could open ourselves to possible halachic violations. For example, we intend to provide funds or purchase medications for an individual, the details change, and the need is no longer relevant. Once we intended to send the funds, we are not allowed to back out of the "commitment". This is one example where we could violate halacha. The rabbi suggested that we should not act as gabbai tzedakah with the donor's funds. We are no longer gabbai tzedakah, we are city people. We are no longer giving tzedakah, we are doing chesed. If this is the case, we are not allowed to give funds at our discretion to an individual (even to people we completely trust) as in your case. If we did this, then you become a gabbai, and automatically we are considered gabbais. For this reason, anyone to whom we send a sum of money for distribution must receive details so that we can approve, and you or whoever distributes the money becomes our shaliach and not a gabbai. I hope this is clear. God forbid, I never intended to question your integrity. The offer is still open. If you wish to accept, please let me know. Wishing you all the best," End of response My question is, is there any basis for their words at all? They differentiate between gabbai and shaliach. Gabbai means "at the discretion of the gabbai", shaliach, not so, but "needy chosen - target chosen", the needy is the target. In gabbai, there is a situation of no return, in shaliach there is not, and one can return - refund. All this according to their words. a) If I am personally a gabbai because I distribute at my discretion, why are they also automatically defined as "gabbais"? I didn't understand? b) On the contrary, "city people" must be from among the residents of the place. The source of the funds is overseas, so where is the solution of "city people"? c) A secondary question, what does and what adds the aspect of chesed compared to the aspect of tzedakah? I would greatly appreciate a quick response due to the timing on the eve of the holiday for the salvation of the wider public. With a blessing for a kosher and happy holiday! Amen

Hello

There are indeed differences between a 'gabbai tzedakah' and a 'shaliach' for giving tzedakah.

However, the definitions as they wrote them are not clear to me.

Perhaps it would be worthwhile to ask them for the phone or email of the rabbi who gave them the instructions, and try to understand directly from him the definitions.